Fort Lauderdale, Fla. (October 5, 2013) – The concluding day of the CruiseOne National Conference on board Norwegian Breakaway gave vacation specialists a final opportunity to mingle with cruise line executives and learn new business-building skills to implement when they return home. It was also announced to attendees that the 2014 CruiseOne National Conference will take place on board Regal Princess®.
The morning included presentations by Alex Pinelo, vice president, national accounts for Norwegian Cruise Line; Darren Dolan, director, business development Southern Florida for Viking Cruises; Brian O’Connor, vice president of North America sales at Princess Cruises®; and a travel insurance presentation. In addition, there was a river cruise panel moderated by Drew Daly, vice president of sales performance for CruiseOne Panel participants included:
• Kristin Karst, executive vice president and co-owner, AMA Waterways
• Kristen Steele, business development manager, Globus Family of Brands
• Mike Wiersema, vice president of national accounts at Viking Cruises
Debbie Fiorino, senior vice president of human resources for World Travel Holdings, the parent company of CruiseOne also discussed brand identity and how it relates to the company’s commitment to its stakeholders and signature charity Make-A-Wish®.
“Our vision of broadening horizons to empower and inspire others to go where they want to go defines who we are as a company,” noted Fiorino in her remarks.
The final sessions of workshops included land and cruise panels, marketing and social media tips such as:
• Travel Insurance Question & Answer Session
• Getting the Best Return on Marketing Dollars
• Speed Dating with New & Experienced Owners & Agents
• Land Supplier Panel
• Marketing Ideas from the Field
• Luxury Cruise Panel
• PINTERESTing Ways to Grow Your Business
• Tips and Tricks to Sell More River Cruises
• Employees vs. Associates
“From stimulating, educational workshops that excited and motivated our vacation specialists to inspirational fundraising activities benefiting Make-A-Wish®, this has been one of our most engaging and successful National Conferences to date,” said Dwain Wall, senior vice president and general manager of CruiseOne “We experienced 100 percent participation among attendees and expect to raise more than $100,000 for Make-A-Wish. I am so proud of our agents and am confident they will take this year’s conference theme of collaboration, passion and innovation to heart when they implement the skills learned this week to start 2014 off on the right foot.”
The annual CruiseOne National Conference focuses on the personal and professional development of agents using interactive workshops, dynamic speakers, teambuilding exercises and strategic business conversations with key executives from World Travel Holdings, cruise lines and land vendors. This year’s theme – Collaboration, Passion and Innovation – reflects the company’s goals for 2013 and beyond.
Photo Cutline: Brad Tolkin, Co-Chairman/CEO of World Travel Holdings, parent company of CruiseOne; Cindy Botelho, business development manager, Princess Cruises®; Brian O’Connor, vice president, North America Sales, Princess Cruises; and Dwain Wall, senior vice president and general manager of CruiseOne announce Regal Princess® as the venue for the 2014 CruiseOne and Cruises Inc. National Conference.
Photo Credit: Christopher Racioppi