Web-Based Business Tools
CruiseOne employs cutting-edge technology solutions specifically designed for our Franchises. These systems include everything you need to market, sell and service your customers, including tools designed specifically for home-based Franchise Owners.
My Cruise Control
My Cruise Controlis a comprehensive and innovative reservation system that allows you to book vacations for your clients. You are provided with access to live pricing and inventory to all the major cruise lines. The robust back office allows you to manage your business and track your success.
Customer Relationship Manager (CRM)
- Maintain customer profile, contact and communication history
- Create customized client lists
- Categorize your clients to most effectively manage how you conduct business
- Ability to customize rules and notifications for follow-up with your clients
- Set-up reminders to support the way you like to do business
- Take advantage of exclusive pricing and amenities exclusive to CruiseOne
- Real-time pricing and availability with all the major cruise lines
- Product Information, deck plans and cabin availability
- Shop and compare up to three different supplier itineraries at a time
Invoicing & emails
- One-click e-invoicing
- Customize automated emails which link to your personalized website
Managing your business
- Price – Quote – Close your client in one transaction
- Business dashboard and robust reporting to track and monitor sales
- Accounting entity with instant access to financial reports of your business
As a CruiseOne Franchise Owner, you have the ability to maximize your reach with multiple websites that are included in your initial fee and do not have any ongoing maintenance fees. From luxury travel to family vacation planning, each website has a LIVE BOOKING ENGINE allowing your clients to book their vacation directly from you through your customizable site. A variety of programs are available to market your website, generate leads and drive online bookings. Plus, online bookings integrate with our proprietary My Cruise Control booking system, allowing there to be seamless workflow.
Search widget which easily allows your clients to search and book a cruise on your website. Clients are able to search by cruise by Cruise Line, Destination, Date, Cruise Length or Departure Port.
Custom Search Results
Search results are displayed with dynamic pricing based on current inventory and include all bonus and exclusive offers that are applicable to each particular sailing.
Current promotions rotate to display on your homepage as the first thing clients see. Current promotions reflect the latest deals that you are able to exclusively offer as a CruiseOne Franchise owner.
We provide extensive social media training so you can engage in a social relationship with your clients directly from your custom-designed website. The ‘Cruise Finder’ application and sample posts are provided for you to promote sales and exclusive offers on your Facebook page.
Clients can sign-up for your email list directly from your website. Professionally designed emails with the latest cruise & destination offers are sent to your entire customer database on your behalf each week.
Create custom pages on your website with no technical experience, using our built-in content management tool. You can also create your own unique web address which will direct clients to your CruiseOne website.
Our private Intranet is your virtual office and gateway to the rest of the enterprise. It connects you to the rest of the travel community, using an advanced message board where you can ask questions of other Franchise Owners and share best practices. There, you will also learn about special promotions from our travel partners in real time. Stay up-to-date with 24/7 access to training and education, sales and promotions and headquarters announcements.